Customer Delight in 2016

The subject of Customer Delight is often like the weather; to paraphrase Mark Twain: “Everybody talks about it, but nobody does anything about it.” At SkyTouch Technology, we’re doing something about it. We started by using an outside-in approach. Rather than looking at things solely from our point of view, we decided instead to listen [...]

By |2016-02-18T19:25:29-07:00February 18th, 2016|Hospitality Industry Trends|

Remote Housekeeping: A Mobile Solution for Your Mobile Staff

Housekeepers are always on the move in a hotel, and traditionally have long relied on pre-printed reports from their property management system (PMS) to help them keep track of which rooms to clean and what type of service to provide. The problem with these housekeeping reports is that they are often stale as soon as [...]

By |2019-02-13T15:48:39-07:00February 17th, 2016|Housekeeping|

SkyTouch Technology Announces New VP of Product Management

Ted Best to bring extensive SaaS and enterprise software expertise to SkyTouch product offerings  PHOENIX, AZ (PRWEB) FEBRUARY 16, 2016 SkyTouch Technology today announced the appointment of Ted Best as the new Vice President of Product Management of SkyTouch Technology, provider of the most widely used cloud-based hotel operating system, SkyTouch Hotel OS®. Best brings [...]

By |2016-02-16T21:39:27-07:00February 16th, 2016|SkyTouch Technology Press Releases|

Mobile Guest Engagement: Building Loyalty and Your Bottom Line

Pleasing today’s tech-savvy guests with meaningful mobility is a perfect opportunity to get in front of them in real-time. Learn how this kind of engagement can provide real value to them and to your business.

By |2016-02-16T17:09:49-07:00February 16th, 2016|Hospitality Industry Trends|

Remote Hotel Operations: How Mobile Technology in the Cloud can Set You Free

Today, we use our mobile phones and tablets to do our shopping, conduct our banking, stay connected with friends, keep up with current events, listen to music, and watch our favorite TV shows. We depend on mobile devices for so much in our personal lives, it’s hard to imagine life without them. Because of this, [...]

By |2016-02-15T17:24:14-07:00February 15th, 2016|Hospitality Industry Trends|

The Remote Front Desk: Breaking down Barriers with Mobile Guest Delight

Since Apple first introduced the iPhone in 2007, the world has seen massive expansion in the use of smartphones and tablets, with an estimated four billion of these devices currently in use globally. They have become a huge part of our lives, and for many people, a sense of security, connection, and comfort. So it’s [...]

By |2016-02-15T17:22:46-07:00February 15th, 2016|Hospitality Industry Trends|
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