HITEC 2018: Your Guide to the Houston Convention

SkyTouch at HITEC

If it’s summer, it must be HITEC. For those not in the know, it’s the Hospitality Industry Technology Exposition and Conference, the hotel industry’s longest running hotel technology conference. It also happens to be the largest event of its kind, and the most attended. And for good reason – it’s the premier hotel technology event […]

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3 Great Tips to Improve Your Hospitality Business This Summer

Hotel swimming pool

If you’re involved in the hospitality property management industry, you’re probably fully aware of how important it is to keep your guests as happy as possible. Even one poor experience with a single guest can ruin your hotel’s reputation and lead to major financial issues down the line for your company. You have to make […]

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Harnessing Your Hotel Data to Drive Profitability

Female concierge welcoming business man at hotel lobby. Receptionist greeting guest at hotel hallway.

There’s an old Latin adage “knowledge is power.” Though the phrase itself dates to early recorded history, it’s still as relevant today as ever. It’s especially true for the modern hotel business. It’s now possible to turn what was once invisible data into actionable insights from which to make smarter, more competitive decisions. In order […]

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That Reservation Could be Costing You

booking hotel travel traveler search business reservation holiday book research plan tourism concept - stock image

One of the biggest challenges to a hotelier’s bottom line is guest acquisition costs. It’s why we’re seeing major hotel companies such as Hilton create ad campaigns designed to encourage customers to book direct. According to Forbes.com, third-party online travel agencies (OTAs) charge up to 30% in commission fees per reservation. For a room that […]

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Monetize Your Hotel Guest Check-In

Businessman is arrived in hotel and is checking-in

Hotels are now charging guests more than ever before. But in many markets, new hotel construction is eating away at demand and lowering overall occupancy. That makes it more difficult to continue increasing rates at the same pace as the last several years. According to R. Mark Woodworth, Senior Managing Director of CBRE Hotels’ Americas […]

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