Hotel Operations Resources

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Explore our ever-expanding ecosystem of free hotel technology resources, from in-depth white papers, expert webinars, insightful weekly newsletters, success stories from our customers, and more!

Webinars Archive

Importance of EMV for Hotels

Why is EMV important? To help prevent chargebacks and fraudulent use of stolen card data. Learn more from the experts in our interactive webinar.

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Leveraging Hotel Customer Loyalty

How can you leverage the power of loyalty programs at your property? In this informative webinar, a panel of experts will discuss how technology can improve your guests' loyalty and your hotel's bottom line.

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Improving Online Hotel Reviews

Online reviews can make or break many businesses. When it comes to hotels a review can be the catalyst to whether you get a higher share of customers. And a series of bad reviews could impact your bottom line.

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Harness the Power of the Cloud For Your Hotel

Savvy hoteliers want more from their PMS, and today’s cloud-based solutions answer the demand.

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Simplifying Hotel Housekeeping

Housekeepers are always on the move in a hotel, and traditionally have long relied on pre-printed reports from their property management system (PMS) to help them keep track of which rooms to clean and what type of service to provide.

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Improving Guest Experience at Check-In

The guest experience starts at check-in. We have partnered with Shadow Custom Software to provide a webinar for SkyTouch customers about how to help improve their check-in process.

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Top 5 Hotelier Tech Support Questions

Hotels are round the clock operations and need 24/7 support. So what are the top questions a cloud-based PMS vendor receives? In this insightful webinar, SkyTouch Technology explores the 5 most common questions sent in from their more than 6,000 property customer base.

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Employee turnover costing you money?

Training and retraining costs got you down? How about possibly losing even more money due to poor employee retention rates? These are struggles every hotelier generally deal with, but there are ways to help decrease exposure.

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White Papers

SkyTouch Hotel OS Product Booklet

Information about SkyTouch Hotel OS®, a Cloud-Based Hotel Operating System Built for Your Business.

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Harness the Power of the Cloud For Your Hotel

The Power Of The Cloud To Bolster Operations & Profits – presented by SkyTouch Technology

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Mobile Hotel Operations

The SkyTouch Hotel OS® mobile Property Management System (PMS) was designed to seamlessly incorporate into daily hotel operations.

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SkyTouch Customer Interviews



Customer Case Studies

Broughton Hotels

SkyTouch Technology enables significant rise in ADR and occupancy, while simultaneously lowering training related expenses.

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ABVI International Falls

SkyTouch Technology provides technology platform that empowers Minnesota hotel to modernize its operations.

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CBVI Calgary

SkyTouch Technology helps Calgary hotel improve its business with cloud-based property management system.

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Cobblestone Hotels & Suites

SkyTouch provides GM confidence and career empowerment by providing flexible, easy to use system also loved by employees.

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The Wharf Inn

SkyTouch Technology gives general manager better control over hotel operations while simultaneously upping employee satisfaction.

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JYI Hospitality

SkyTouch Technology helps management company transform two unprofitable properties into successful businesses; in less than two months.

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Jay's Inn and Suites

SkyTouch Technology modernizes Manitoba hotel, aligning technology with branded sister hotel, to help increase both properties’ profitability.

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Riverview Inn & Suites

SkyTouch provides consistency and dependability for a hotel switching from a national brand to an independent property. 

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ABVI Marquette

SkyTouch Technology provides cloud based technology for the popular area hotel, helping it lower expenses while achieving higher rates.

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Value Calculators

Housekeeping Costs

Are you wasting time managing housekeeping? Calculate Potential Housekeeping Savings in this calculator.

Calculate

Daily Rate (ADR)

SkyTouch rate management allows you to manage rates at the touch of a button. Try our ADR calculator.

Calculate

Employment Costs

How much does new employee training cost? Try our calculator to find out.

Calculate

Rates and Inventory

How much does managing rates and inventory manually cost? Try our calculator.

Calculate

Partner Interfaces

Credit Card Processing

DOLLARS ON THE NET by Shift4

Telephone Activation (PBX)

Shuts the telephone off or turns it on based on guest's guarantee method and in-house status. Also displays the guest's room number and name on the console when guest calls the front desk.

Atlas Innfone

Comdial Impact Concierge

Hitache DX

Hitachi HCX 5000 Series

Hitachi HCX 5100

Hitachi HCX 5300

Hitachi HCX 5400

Intertel

Iwatsu

Mitel SX 200 EL

Mitel SX 200 D

Mitel SX 200 L

Mitel SX 200 ML

Mitel SX 2000

NEC

Nortel Meridian Option 11C

Nortel Meridian Option 51E

PhoneSuite 112

Samsung IDCS

Samsung IDCS-500

Tiger

Guest Room Call Accounting

Guest room telephone call charges will automatically post to the guest folio.

Amtel Smarty

Atlas 500

Avotus

Call-A-Matic

CDS Stat32

Comdial

CTI

ESI PhoneBill

Fujitsu

Genesis

Hitachi

Homisco

HSD Cash

Inn Tel 1500

Innovations

Innovations lnncharge

lnnSoft Call-in

lnntech Housecall

lnntouch

ISi

Lucent KSA

Matrix

MDR 5000

Metropolis Tech

Microcall

Moscom

Nortel

PhoneSuite 64 & 112

Profit Watch

RSI Telecost

SDD Jazz

Siemens

Softel Telphony Manager

Tel Elec Inn-Form PC

Tel Elec Inn-Form Plus

Tel Elec Inn-Form XL

Tiger

Tribase

Trisys Tality

Ultimate

Veramark

Wren Comm -Call Cost

Xeta

XIOX CommView H

XIOX Prophet H Series

XIOX Summa Pro

Sales and Catering

Sales and Catering solution to assist hotels in management of meetings and group business.

STS – Sales Tracking System

Energy Use Management

Allows the hotel to control and monitor the electricity being used throughout the hotel. Automates the electricity in guest rooms, public areas and meeting rooms.

Ambience

lnncom

Scientific Control Systems

In-room Movies

Automatically posts pay-per-view movie charges incurred to a guest's folio. With this feature, the hotel can compile an accurate list of movie charges.

Gala Vu

lnnStreams

Minimate

On-Command

Oxfordmedia

Sonifi/LodgeNet VCO

Sonifi/LodgeNet BOI

Sonifi/LodgeNet BOI+

Spectradyne

Point of Sale (POS)

Automatically posts food and beverage charges from hotel outlets to a guest's folio if the guest so desires.

Action Systems Restaurant Mgr

Agilysys/lnfoGenesis

Aloha

CTC Solutions

Digital Dining

Fedelta

Focus

Gamma

HIS

MICROS 2700

MICROS 3700

MICROS 4700

MICROS 8700

MICROS 9700

NCR 2170 (Hosp. Version 2.5)

Odessy

PAR Pixel Point

Posera Maitre'D

Silverware

TEK

Back Office Accounting Export

Hotels can export their financial data from the system to a back office accounting program.

M3

QuickBooks

Allied Services

Voila Hotel Rewards

Intellicheck Mobilisa - ID Check Software

GuestDriven - Mobile Check In & Upgrade

Electronic Locks

Communicates guest's room number and arrival/departure dates to your hotel's room key system.

Kaba-llco System 700 Direct & Indirect

Onity HT 22

Onity HT 24

Onity HT 28 W

Saflok Passport, System 5000

Ving 2100

Ving 2800

Ving Vision 300

Voice Mail Activation

System will automatically turn on the voice mail feature in the guest room so callers can leave a message for the guest. If a caller is transferred to an unoccupied guest room, the system will redirect the call back to the front desk.

ActiveVoice Repartee

ActiveVoice Replay

BayPoint NuPoint Messenger

Centigram

Digital Speech

DuVoice

EZ voice

Hartford Criterian

lnnOvations lnnline

Key Voice

Mcorp

Mitel Express Messenger

Mitel Mail

NEC Neax AD 40

RamesysEmissary

Telekol

VSR CoVoice

Central Reservation System (CRS)

Allows hotels to automatically exchange Availability, Rates, Restrictions and Reser­vations between the Hotel OS and their preferred CRS.

Pegasus

SynXis

Windsurfer

Distribution Management

Our Channel Manager ensures proper­ties of all sizes can maximize their online exposure and efficient inventory manage­ment. (Powered by SiteMinder)

100+ channel connectivity available

Internet Booking Engine (Booking Button)

Miscellaneous

Guest room telephone call charges will automatically post to the guest folio.

High Speed Internet Access: Nomadix

HOMI Mini Bar


Helpful Links

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SkyTouch in the News

Catch up with SkyTouch! Read our press releases, recent news mentions, new partnerships, leadership announcements and product announcements.

SkyTouch in the News

Blog Posts

We work hard to bring you industry news and information that helps you do business better. From big-picture industry forecasts to in-depth analyses of emerging trends, find it all here.

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International

El HotelOS® de SkyTouch le permite administrar las tarifas con solo tocar un botón. Nuestros clientes nos dicen que su personal suele aprender SkyTouch en tan solo dos turnos. Y nuestro soporte al cliente es inigualable.

Spanish

SkyTouch HotelOS® vous permet de gérer les tarifs d’un simple appui sur un bouton. Nos clients nous disent que leurs collaborateurs sont souvent capables d’apprendre à se servir de SkyTouch en seulement deux sessions.

French

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