Customer Delight in 2016: A Message from the CEO of SkyTouch Technology

Customer Delight in 2016: A Message from the CEO of SkyTouch Technology

The subject of Customer Delight is often like the weather; to paraphrase Mark Twain: “Everybody talks about it, but nobody does anything about it.” At SkyTouch Technology, we’re doing something about it. We started by using an outside-in approach. Rather than looking at things solely from our point of view, we decided instead to listen […]

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