Technology Ruled During HX: Hotel Experience

Remote screen for hotel room

HX 2018 If it’s November it must be New York. That’s because the largest hotel industry tradeshow and conference on the east coast took place on November 11th and 12th at the world-famous Jacob Javits Convention Center.   Here HX: Hotel Experience and its design brethren, BDNY attracted more than 7,000 lodging industry professionals all […]

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Being Flexible with your Rate Management – Part 7

BAR leads to success and growing growth concept

It’s time to cozy up to the BAR That’s Best Available Rate, of course, and by focusing a revenue management strategy around Best Available Rate, hoteliers are successfully pushing the average rate charged per room by more accurately leveraging the all-powerful supply vs. demand equation.   However, to fully maximize the opportunity to charge the […]

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Integrating Hotel Technology and Improving Operations – Part 6

With the right operations, hoteliers get robust insight regarding customer habits and desires.

Guest Loyalty is Essential More than ever, creating loyalty through guest experience is essential to a hotel’s success formula. Without it, hospitality interlopers like alternative accommodation sites have potential to chip away at a property’s business mix, slowly eroding not just loyalty, but profits too.   When a hotel operations platform, interoperability, data integration and […]

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Integrating Hotel Technology and Improving Operations – Part 5

Cloud computing concept.

Be warned, there’s a new sheriff in town: Data integration. Without it and its like-minded cousin technology interoperability – the notion that computer systems can seamlessly connect and communicate with one another — maximizing a hotel’s profitability in the modern era is near impossible, archaic and frustrating.   Before cloud-computing became a reality, interoperability was […]

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